Alchemic Dream Looking For Work At Home Game Master

May 22, 2011

Work At Home Video Game Job

Alchemic Dream is looking for Game Masters to assist customers with their in-game or technical issues.

Game Masters are specialists who offer support to customers. Their main role is to provide assistance and guidance to players through a typed-chat client, in-game customer support, as well as email-based customer support.

The ideal candidate is an experienced customer service representative who is very organized, with excellent communication and customer service skills. MMORPG experience is a plus.

This position is a work at home with a permanent job contract.
Please contact the email address below to apply.

Scope
* Handle customer support queries via email, live chat and knowledge base
* Run in-depth investigations on complex customer-related issues
* Provide daily feedbacks and suggestions

Requirements
* Excellent written and verbal communication skills
* Good OS and computer technical skills
* A strong motivation and high level of commitment
* Fluent in English
* Fluent in German or French or Spanish or Italian
* Autonomy and good time management skills
* Broadband internet connection and a good computer (able to run new MMOGs)

Pluses
* Previous customer support experience
* Schedule flexibility

To apply, email jobs@alchemicdream.net Good Luck!



{ 2 comments… read them below or add one }

nancy August 4, 2011 at 4:05 pm

They want you to speak another language? I’ve applied three times, not one response. Sorry, I only speak english.

Charm January 8, 2014 at 10:30 am

is this still open? I am interested for this position thankyou.

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