Alpine Access Customer Service Representative Jobs

February 10, 2010

Alpine Access Job

Alpine Access is currently seeking customer service representatives to work from home. Full time and part time positions are available. Compensation is $9.00-$10.00 an hour.

Experience

* Minimum 1 year of customer care experience required
* Ability to navigate multiple windows and multi-task required
* Previous call center experience desired
* Work from home experience desired
* Candidates currently working for another at-home competitor will not be eligible for hire at this time

Required Skills

* Ability to ask for payment and negotiate payment schedule
* Ability to empathize and establish positive rapport with customer
* Excellent listening skills
* Excellent customer service, interpersonal, and communication skills
* Excellent verbal and written communication including grammar and voice quality
* Ability to learn via live, instructor-led phone/conference call
* Excellent attention to detail
* Ability to multi-task in a fast-paced and changing environment
* Good typing, data entry and spelling skills

Computer Skills

* Excellent to high computer skills, use Internet daily, able to download programs and email file attachments
* Skilled using chat and instant message communications
* Knowledge of keyboard short-cuts, such as cut-and-paste
* Ability to trouble-shoot computer glitches independently before calling for assistance
* Able to work with seven to fifteen browser windows open on desktop and can toggle between multiple windows

Work Requirements

* Legally able work in the United States
* High School Diploma or equivalent
* 18 years or older
* Drug Screen, Background Check, and Credit Check
* Successful drug, background and credit check is required and contingent on job offer

For more information and to apply, visit the job application page. Good Luck!



{ 1 comment… read it below or add one }

Helena Hobbs June 14, 2010 at 2:19 pm

Helena Hobbs
hobbs124@live.com

Objective
Obtain an Administrative position, where I can maximize my management and banking skills.

Profile
Highly successful developing and working in team environments
Detailed-oriented, efficient and organized with experience in accounting systems
Excellent written and verbal communication skills
Highly trustworthy, discreet and ethical
Resourceful in the completion of projects, effective at multi-tasking

Office Skills
Microsoft Office (Word, Excel, Outlook, PowerPoint)

Experience

Mount Moriah
Preschool Teacher Volunteer (July 2004- Present)
Maintain an open, friendly, and cooperative relationship with each child and family.
Encourage each child’s family to be actively involved in the nurturing and teaching their child. Promote feelings of security and trust in toddlers. Talk, sing, and read to children frequently. Respond quickly in a soothing and tender manner cries or calls of distress.

Morris, Schneider and Prior LLC
Tennessee Foreclosure Administrative Assistant (August 2005- January 2007)
Researched and provided legal documentation needed to proceed with foreclosure sales. Voided all invalid foreclosure sales, profiled all sale results. Notarized legal documents for all foreclosure departments, provided month end report.

Reinstatement/Pay-off Paralegal (January 2003- October 2003)
Processed pay-offs, reinstatements, disbursed third party funds from sales. Notarized legal documents, processed repayment plans approved by client.

Education
A.A.S. Paralegal Studies, 1996
A.S. Early Childhood Education, 1996
Calhoun Community College, Decatur, AL.

References Upon Request

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