Apple Technical Support Work At Home Job

June 4, 2009

Apple Technical Support Job

Apple is Hiring Technical Support Agents to work from home. As an Apple At Home Expert, you’ll be part of the Apple Revolution, working to make the customer experience as rewarding as the products themselves. Your technical expertise supporting the Mac product line, your creativity and your innovation towards customer delight will help customers as they strive to achieve their aspirations.

Desired Qualifications:
• Previous experience in high tech customer service
•Flexibility to work varied shift on a 7 day schedule
•Analyze and resolve a wide variety of complex technical customer issues
•Exceptional written and verbal communication skills
• Leadership skills in an area of technical speciality
•Superior time management and prioritization skills
•Mac and Mac OS experience strongly preferred
Workspace Requirements:
• A private workspace in your house, where ambient noise can be minimized during work hours.
• A workspace with a desk and ergonomically ?tted chair that allows proper installation of your technical equipment.
• An analog phone line that can be dedicated to contact center calls (monthly allowance provided by Apple).
• Internet service meeting minimum system requirements (monthly allowance
provided by Apple).
• Self-motivated and able to work remotely from co-workers and management.

For more information and to apply, visit the Apple Job Listing Page.



{ 1 comment… read it below or add one }

Mike August 12, 2009 at 6:06 pm

I want to look into doing something like this

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