Qualis Health is seeking a work-at-home Health IT consultant in Northern Idaho or Eastern Washington. As IT consultant, you will assist a client base of health care providers in Northern Idaho and Eastern Washington. You will assess workflows and protocol and then recommend improvements, interventions, and technical solutions.

You must have a minimum of three years of related project management experience, extensive knowledge of at least one EHR application, and an associate or bachelor’s degree in a relevant area. Clinical licensure (PA, ARNP, RN, or LPN) and primary or ambulatory experience are strongly desired.

Upon successful completion of orientation and training, this will be a full-time, salaried position. If interested in learning more about this telecommute opportunity, please see the job listing. Good luck!

Teleperformance is looking for professionals to help supply technical and customer support services. This position is available immediately and provides the opportunity to work full-time from the convenience of your home. You must have Have at least one year technical – customer support experience and be comfortable navigating and using the internet.

Compensation is competitive and includes eight weeks of paid training. Full time positions are also flexible and includes benefits such as paid time off.

Skills Required:
* A quiet and professional work environment
* Professional, pleasant phone presence
* Ability to quickly identify, empathize, and formulate a resolution
* Works well independently
* Strong work ethic
* Has experience with the internet, email, sending file attachments, and instant messaging – text messaging
* Ability to trouble-shoot and fix minor problems with computer system
* Strong computer navigation skills

For more information and to apply, visit the Job Application Page at Careerbuilder.

Butler Hill has positions available for work at home web search evaluators. The job offers a competitive hourly pay rate and flexible work schedule while working online remotely. Web Search Evaluators (Data Annotators) will review and evaluate internet search results based on specific search terms and provide a rating depending on the relevance of the search result to the search term. The evaluation work is done using an online automated tool.

Most projects require work of 4 hours per day (Monday-Friday), 20-22 hours per week. For most projects, you will be allowed the flexibility to choose the hours you wish to work each day. Project work is expected to extend through June, 2011.

For more information and to apply, visit the Job Application Page.

Docufide is seeking a work-at-home customer support agent. You must have an upbeat, positive phone demeanor and excellent written and verbal communication skills. You should have a working knowledge and proficiency with the following: Windows operating systems (2000, 2003, XP, Vista, Windows 7), remote desktop support tools, Internet, HTML, FTP, WAN/LAN environments, software installation, MS Word, Excel, and Outlook.

You will be assisting customers with the installation of Docufide software via email and phone. Hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. EST, or 7:00 am. to 4:00 pm or 6:00 a.m to 3:00 p.m. PST.

To apply, email jobs@docufide.com

Apple is currently hiring customer support representatives. As an At-Home MobileMe Advisor for the AppleCare Program, when customers call in with questions, you won’t just provide answers—you’ll provide an experience. You’ll focus on the small details. You’ll impress, engage, and inspire. And you’ll do it all from home.

MobileMe Tier 1 Representatives are the first point of contact with Apple customers responsible for ensuring customer satisfaction by handling set-up, usage questions and problems about MobileMe from Apple customers via live chat correspondence.

Desired Qualifications:
• Previous experience in a chat or email based support environment
• Flexibility to work varied shift on a 7 day schedule including nights and weekends
• Analyze and resolve a wide variety of complex technical customer issues
• Exceptional written and verbal communication skills
• Typing skills of 40 words per minute or greater
• Leadership skills in an area of technical speciality
• Superior time management and prioritization skills
• Mac and Mac OS experience strongly preferred

Workspace Requirements: (if not currently present, will acquire)
• A private workspace in your house, where ambient noise can be minimized during work hours.
• A workspace with a desk and ergonomically fitted chair that allows proper installation of your technical equipment.
• An analog phone line that can be dedicated to contact center calls (monthly allowance provided by Apple).
• Internet service meeting minimum system requirements (monthly allowance
provided by Apple).
• Self-motivated and able to work remotely from co-workers and management.

Normally requires a high school diploma or GED, AA/AS degree or higher plus 1-2 years of experience in a customer service/support environment, or equivalent experience. Requires strong organizational skills, written, and verbal communication skills.

For more information and to apply, visit the Job Page.

ACD Direct has an immediate need for English and Spanish Speaking customer service representatives to work at home and process inbound calls in their virtual call center. Sales, Bilingual (Spanish), WAH, Volunteer experience a plus! Perfect position for educators, college students, military, retirees and work at home parents. Call Center Experience or Professional Telephone Experience is a Must!

Contractor Responsibilities:

•Professionally handle incoming call requests from customers to ensure programming, equipment, and account needs are met/exceeded.
•Deliver world class customer service by communicating with energy and personal confidence.
•Project enthusiasm, warmth, smile and a “ready to assist” attitude with each call processed.
•Utilize tools and resources we provide to information and assist any caller you may encounter.
•Follow our secure web-based scripting to process each call.
•Verify callers information as it is provided to ensure accuracy.
•Accurately enter information you collect into our secure web-based scripts.
•Ability to multitask.
•Communicate effectively in verbal and written correspondence.

Job Requirements:

•Minimum 6+ months of recent customer service, retail, or call center experience required.
•Moderate level of PC knowledge .
•Strong listening skills, professional telephone manner and ability to deal tactfully and effectively with customers in a fast paced customer focused call center.
•Ability to work effectively in a team environment.
•Strong decision making and analytical abilities.
•Ability to work in a fast paced, production environment.
•High school diploma or GED required.
•Must be able to type a minimum of 30 wpm.
•Must be flexible to work shifts as required (evenings, weekends, and holidays).
•Must be able to pass a background check.
•Must be able to attend all scheduled training classes and pass required exams during a 20 day time period.
•Must be able to provide a distraction free home office environment
•Must be able to meet all the work at home equipment and connectivity requirements

For more information and to apply for this ACD Direct work from home job, visit the Job Page.