Termanix is hiring customer service agents to work at home. This is the home-based customer service role. Receives and/or places telephone calls which are basic and routine in nature to handle any/all aspects of customer accounts, including solicitation, inquiries, and problem resolution. Acts as the customer advocate for all customer service issues. Uses computerized system for tracking, information gathering, and/or troubleshooting. Ensures that customers receive the best service possible through processing orders, preparing general correspondence and coordinating with other functions as required.

Acts as customer contact regarding scheduling, service and billing.

Responsibilities:

1. Handles customer calls/correspondence for customer scheduling and inquiries

2. Offers assistance to customers with service, billing or other issues

3. Records all customer information and call history information accurately on appropriate paperwork or electronic systems

4. Ensures maximum sensitivity, proper routing and responsiveness to all customer requirements

5. Maintains level of knowledge and understanding of features of service, operating systems, marketing promos and special offers

6. Work flexible hours based on seasonality and business requirements

Competencies:

• ServiceMaster Commitment
• Customer Orientation/Positive Impact
• Results Orientations/Sense of Urgency
• Change Mastery
• Relationship Building/Sensitivity
• Problem Solving and Decision Making
• Initiative

Education and Experience Requirements:

• High School Diploma or general education degree (GED); or one to two years of related experience and/or training; or equivalent combination of education and experience
• Six (6) months to one year clerical or customer service experience

Knowledge, Skills, and Abilities:

• Basic knowledge of Microsoft Word, Excel and Windows
• Strong oral and written communication skills
• Strong problem-solving skills
• Ability to type 25 wpm
• Ability to utilize a personal computer or CRT
• Ability to work from home and maintain expected productivity
• Ability to work flexible work shifts

For more information and to apply, visit the Job Ad.

A popular tech blog is launching an exciting new site in May and looking for two experienced writers to join the team.

If you have a passion for mobile tech and digital media and want to be involved in breaking stories, covering the latest developments and making a name for yourself then this is the gig for you.

Topics covered will include, but are not limited to:

* Digital Media and Technology
* iPhone and iPad news and apps (ownership of one of these devices is essential)
* Mobile Tech & Gadgets

Responsibilities:

Write and publish 14 posts per week, consisting of:

* A minimum of 5 insightful and well-researched editorial pieces (approx 500 words)
* A minimum of 4 iPhone/iPad app reviews (apps will be supplied to you free of charge)
* Breaking news stories, trending and viral content

You will also be expected to promote your articles on Twitter, engage with readers, reply to comments as well as staying up to date with the latest news in our niche.

To be eligible you must:

* Possess excellent written English, perfect spelling and grammar and a professional style.
* Be able to source your stories, write and publish 100% independently.
* Have a strong understanding of internet and tech culture
* Have basic image editing skills (Photoshop or equivalent)
* Be reliable and able to deliver content on-time.
* Own an iPad (preferable), iPhone or 2nd Gen iPod Touch

Compensation is set at $250/month.

To apply, email your application to techjobapplications@gmail.com and explain why you’re right for the job. If you can not provide links to previous published work you will not be considered for the position.

Alpine Access is currently seeking customer service representatives to work from home. Full time and part time positions are available. Compensation is $9.00-$10.00 an hour.

Experience

* Minimum 1 year of customer care experience required
* Ability to navigate multiple windows and multi-task required
* Previous call center experience desired
* Work from home experience desired
* Candidates currently working for another at-home competitor will not be eligible for hire at this time

Required Skills

* Ability to ask for payment and negotiate payment schedule
* Ability to empathize and establish positive rapport with customer
* Excellent listening skills
* Excellent customer service, interpersonal, and communication skills
* Excellent verbal and written communication including grammar and voice quality
* Ability to learn via live, instructor-led phone/conference call
* Excellent attention to detail
* Ability to multi-task in a fast-paced and changing environment
* Good typing, data entry and spelling skills

Computer Skills

* Excellent to high computer skills, use Internet daily, able to download programs and email file attachments
* Skilled using chat and instant message communications
* Knowledge of keyboard short-cuts, such as cut-and-paste
* Ability to trouble-shoot computer glitches independently before calling for assistance
* Able to work with seven to fifteen browser windows open on desktop and can toggle between multiple windows

Work Requirements

* Legally able work in the United States
* High School Diploma or equivalent
* 18 years or older
* Drug Screen, Background Check, and Credit Check
* Successful drug, background and credit check is required and contingent on job offer

For more information and to apply, visit the job application page. Good Luck!

Being a work at home mom has many benefits, but can also lead to plenty of headaches if you’re not fully prepared. Today, I’m going to offer up a few lessons from real mothers working from home and getting paid!

Preparation Is Key
Writing my schedule out before I get started for the day is the best suggestion I can provide. Going into your day haphazardly with no goals set is a huge no-no. Go to an office supply store and purchase a planner, it’s an easy solution to holding yourself accountable for your daily tasks.
- Terri H.

Set A Work Schedule
The best thing I ever did was set a work schedule. I had a huge problem with procrastination and completing my workload every day. Establishing a clear routine has allowed me to get more done.
- Melanie R.

Network And Get Out Of The House
Sometimes I just need a break. I get tired of sitting in the house and must get out to keep my sanity. Facebook and Meetup were great websites for me to meet other stay at home moms and dads in my area. We organize play groups and discuss new job leads and opportunities. My friends who work a traditional 9 to 5 rarely understand what I’m going through, and it’s good to have people around who share the same experiences that I do. I recommend that all work at home parents get out the house, even if it’s only to walk around the block.
- Elizabeth E.

Family Support
Being a stay at home mom who works from home is hard for most of us if we don’t have support from our family. I sat my husband and kids down when I made the decision to work from home. They were very receptive to the idea and we came up with a schedule that works for both me and the family. Getting them on board should be your number one priority, because it will truly make your life easier.
- Rochelle B.

Recommended Resources:
The Recession-Busting Guide To Making Money Online From Home by Clark Covington

The Work-at-Home Success Bible: A Complete Guide for Women: Start Your Own Business; Balance Work and Home Life; Develop Telecommuting Strategies by Leslie Truex

Virtual Assistant, The Series: Become a Highly Successful, Sought After VA by Diana Ennen

Undress for Success: The Naked Truth about Making Money at Home by Kate Lister