StarTek Work At Home Technical Support Job

February 15, 2010

StarTek Work At Home Job

StarTek currently has professional opportunities as work from home technical support agents. This job opportunity is for residents in the Cincinnati, Ohio area. You must have a basic understanding of telecommunications products and services and must have a clear understanding of Internet Technical Support.

This Work from Home Technical Support Agent position is for an agent who works from their home office in the role of Consumer/Business DSL/ISP Technical Support: The Service Provider Agent shall answer customer questions and provide technical assistance regarding high speed Internet, dial up Internet, WiFi and/or networking connections, e-mail and VoIP. Such Agents shall troubleshoot the issue, document call trouble type, and create a trouble ticket.

High School Graduate or GED required. Associates’ degree (AA) from a two-year college or university or equivalent combination of education and experience preferred.

Experience:
* Must have at least 1 year (preferably 2-5 years) of technical support experience (preferably call center experience)
* Must have at least 1 year (preferably 2-5 years) of customer service experience (preferably call center experience)
* Must have some higher education (preferably a 4 year degree)

For more information and to apply, visit the Job Page at Careerbuilder.



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